ObserviX × R&R TV Mounting

Every request still reaches Telegram

DoneGoing live

Like the old site, every request is also sent to your Telegram, so you see it on your phone the moment it arrives.

What we did

  • Found how the old site delivered requests: through your Make account, which posts them to Telegram, and through a GoHighLevel inbound link.
  • Connected the new site to the same Make scenario, so your Telegram keeps receiving every request — now with email, zip code and number of TVs too.
  • Made the copy safe: if Telegram or Make is ever down, the request is still saved in the CRM, and the problem is logged.
  • You confirmed the Telegram messages from the new site.
Customer sends a request
        │
        ▼
   saved in the CRM  (always first)
        │
        ├──▶ Make ──▶ Telegram on your phone
        └──▶ GoHighLevel (next report)

Why it matters

Nothing changed in how you get notified — the move to the new site was invisible to your day.