ObserviX × R&R TV Mounting

Customers, services and prices

DoneYour CRM

Customers have their own cards with every job they booked, and jobs are priced from your list of services instead of typed by hand.

What we did

  • Customers: a card per customer with contact details, address, notes and all their jobs. You see who came back and how much they spent in total.
  • Services: your price list — TV mounting by size, above a fireplace, hidden wires, soundbars and more — each with its own icon and colour. Prices are drafts until you send your price sheet.
  • A job's price is the sum of its services. Pick the services, and the amount fills itself; you can still adjust the price for one job.
  • Technicians: each with their jobs, revenue and their calendar link.
  • Figures above every list: number of jobs, open jobs, revenue, average job, win rate. Tap any of them for a chart.
Services list               Job #32
 TV mounting 56–75"  $199 ──┐
 Hidden wires        $120 ──┼──▶ amount = $199 + $120 = $319
 Soundbar            $ 80   │
                            ▼
Customer card: all jobs · total spent · came back 3×

How it looks

Customers with their number of jobs, total spent and last visit
Customers with their number of jobs, total spent and last visit
One customer's card
One customer's card
Your services with prices, icons and colours
Your services with prices, icons and colours

Screenshots of the CRM use sample customers, so no real customer data is shown.

Why it matters

Prices stay consistent from job to job, and repeat customers — your cheapest customers to win — are finally visible.